General Terms and Conditions

1. Scope

These general terms and conditions apply to all orders that you, as our customer, place via the online shop or for offers which submitted.

2. Offer and conclusion of contract

2.1 The presentation of the products in the online shop does not constitute a legally binding offer, but rather an invitation to place an order.

2.2 By clicking the (Order) button, the customer places a binding order for the products listed on the order page. After the order has been sent, the customer can no longer make any changes to the order.

2.3 Immediately after receipt of the order, confirms receipt of the order by email. The purchase contract is only concluded when Stuhl confirms the dispatch of the goods by e-mail (order or dispatch confirmation) or at the latest by delivery of the goods.

3. Prices

The prices stated on the product page are non-binding and without guarantee and are given in Swiss francs (CHF).

4. Shipping cost

The delivery is made by insured free shipping. If something is lost, you will have no cost. A new product will be sent to you.

5. Terms of delivery

5.1 Deliveries are made all over the world. In order for an order to be placed, the customer must provide at least first name, surname, address, postal code, city and email address.

5.2 is not liable for delays in delivery through no fault of their own, e.g. due to force majeure, and they do not entitle the customer to withdraw from the contract Contract of sale still for damages.

5.3 If not all of the ordered products are in stock, is entitled to make partial deliveries.

5.4 If the delivery of the goods fails due to the fault of the customer despite three attempts to deliver, Mein- withdraw from the contract. Any payments made (excluding payments for shipping costs) will be refunded immediately.

5.5 may cancel an order that has been placed.

5.6 You agree that Your data, i.e. address, details and if necessary (for certain customizable products) pictures to our partner for the production and the shipping there.

5.7. Any customs fees are to be borne by the customer.

6. Customs Fees

Please note that German customs (or the local logistics company) can charge the import sales tax applicable in Germany at a rate of 19% on the net invoice amount for orders . This VAT and other fees that arise during import are borne by the customer. (Since the products are shipped directly from Asia from our partner's warehouse).

Please note that the Austrian customs (or the local logistics company) charges the import sales tax applicable in Austria for orders of 20% on the net invoice amount. This VAT and other fees that arise during import are borne by the customer. (Since the products are shipped directly from Asia from our partner's warehouse).

7.Delivery times

Due to Covid 19 and the current war, delivery times may be longer than usual, around 15-30 days from the order date.

8. Terms of Payment

Mein- offers payment by credit card with the payment provider Stripe, advance payment and on account with the option to pay in installments.

Purchase on account with partial payment option (POWERPAY)

MF Group / POWERPAY, as an external payment service provider, offers the payment method "purchase on account". With the individual invoice, you can easily pay for your online purchase by invoice. If you do not make a payment within the specified time frame, you will receive a monthly invoice with an overview of your order in the following month.

When the purchase contract is concluded, POWERPAY takes on the invoice claim and handles the corresponding payment modalities.

When purchasing on account, you also accept POWERPAY's GTC in addition to our terms and conditions. (

9. Retention of title

The goods remain the property of the supplier until full payment has been made and they have been dispatched.

10. Right of withdrawal

If the delivered goods are defective or if the delivery is delayed by more than 50 days without the customer having been informed of this beforehand, the customer has the right to withdraw from the contract or, in the case of defective goods, to a replacement . The goods are to be sent back to , the customer bears the costs for the return shipment, unless otherwise agreed by S was confirmed in writing. There is no right of withdrawal in the event of force majeure. The 30-day money-back guarantee can only be given if the product is in the original, unopened packaging.

For customers in Austria and Germany, there is a statutory right of return. If the products are damaged, the returns will be handled by Otherwise the costs will be borne by the customer. The products can be sent directly to the following address: Name:Lee , Phone: +86 13588472823 Cindy: Xiaoshan, Postal code: 311201, Street Name: Beigan Street (Zhong'an Plaza) , House Number: 1212, No 1212, block B

11. Liability

All products sold by Stool are subject to the strictest controls of the respective manufacturer. For this reason, only the respective manufacturer is liable for the quality of his products. The customer acknowledges that Stuhl does not carry out an incoming goods inspection of the products delivered by suppliers. also assumes no responsibility for allergies and the like. A complaint about the delivery for any reason does not release the customer from paying the invoice within the agreed payment period.

12. Privacy

The customer agrees that his personal data will be stored and processed electronically within the framework of the business relationship. It is pointed out that data determined in accordance with this provision are collected and processed exclusively for the purpose of providing the service, in particular for the purpose of order processing and accounting. To do this, we will give the address to our partner for shipping the ordered products. If you want to have your data deleted or changed, send an email to

13. Governing Law

Swiss law is exclusively applicable to the contracts.
Exclusive place of jurisdiction is Frauenfeld TG

14. Final Provisions

Should a provision of these general terms and conditions be ineffective, the rest of the contract remains effective. The relevant statutory provisions shall apply in place of the ineffective provision.